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Membership Management

  • Add, Edit, Terminate a member using the Club website

    Add a member: https://www.clubrunnersupport.com/article/269-how-do-i-add-a-new-member Edit a member's information: https://www.clubrunnersupport.com/article/1337-what-is-the-member-profile-how-do-i-ed...

  • Changing a Member’s Access Level

    Each of your club members has been assigned an Access Level. This represents their ability to access and edit ClubRunner features. Club members can assigned a new access level when they take on a new ...

  • What access levels are there in ClubRunner?

    Members may access various functions in ClubRunner depending on the Access Level assigned to them. Access levels range from 90 (no access) to 30 (access to all functions).  Access Levels are often ass...

  • How to display leading zeros in Excel

    Sometimes Excel can interpret information incorrectly and display it in an incorrect format. A good example of this would be a member's address's zip code that contains leading zeros (Eg. 02351). Sinc...

  • How do I add or terminate a member past the 30 day limit

    As per Rotary International's requirement, adding a new member or terminating a member must be done within 30 days of the Join Date or Termination Date. If the date is over 30 days, please follow the ...

  • How Do I Change the Membership Type to Honorary?

    You may have to change an active member to an honorary member. This article explains how to do so.   1. To start, go to your Club's homepage. Click on Member Login near the top right. Enter your login...

  • What is The Member Profile & How Do I Edit It?

    Every ClubRunner user has a Member Profile. The Member Profile contains all of the information about the member. It contains the member's name, address, Rotary Member Number, access level and more. If...

  • How do I terminate or delete an honorary member?

    From time to time, your honorary club members may need to withdraw from active association with your club. They may be travelling on business or military service, or recovering from a lengthy illness....

  • How do I transfer a member to my club?

    ClubRunner gives you the ability to transfer members between clubs. This requires action to be taken both at the member's club of orgin and at the new club. The steps required for both clubs are outli...

  • How can I prevent an ex-member from receiving invoices?

    If an ex-member is still receiving emailed invoice notices from your club, you can fix this by adjusting their debit/credit with the club.    1. To access the billing functions, you must first log in ...