Start a conversation

Membership Management

  • Add, Edit, Terminate a member using the Club website

    Add a member: https://www.clubrunnersupport.com/article/269-how-do-i-add-a-new-member Edit a member's information: https://www.clubrunnersupport.com/article/1337-what-is-the-member-profile-how-do-i-ed...

  • Changing a Member’s Access Level

    Each of your club members has been assigned an Access Level. This represents their ability to access and edit ClubRunner features. Club members can assigned a new access level when they take on a new ...

  • How Do I Change the Membership Type to Honorary?

    You may have to change an active member to an honorary member. This article explains how to do so.   1. To start, go to your Club's homepage. Click on Member Login near the top right. Enter your login...

  • What is The Member Profile & How Do I Edit It?

    Every ClubRunner user has a Member Profile. The Member Profile contains all of the information about the member. It contains the member's name, address, Rotary Member Number, access level and more. If...

  • How do I deactivate or delete an honorary member?

    From time to time, your honorary club members may need to withdraw from active association with your club. They may be travelling on business or military service, or recovering from a lengthy illness....

  • How do I transfer a member to my club?

    ClubRunner gives you the ability to transfer members between clubs. This requires action to be taken both at the member's club of orgin and at the new club. The steps required for both clubs are outli...

  • How can I prevent an ex-member from receiving invoices?

    If an ex-member is still receiving emailed invoice notices from your club, you can fix this by adjusting their debit/credit with the club.    1. To access the billing functions, you must first log in ...

  • How Do I Look Up Member Data Changes?

    You can view, edit and update your own club's membership information from the district page. You may also view recent changes made to your membership data, by yourself or other members.    1.  Go to y...

  • How Do I Create a New Designation?

    Club members may receive special member designations to acknowledge a particular status or function within the club.The Rotary Club has a number of common designations, such as Paul Harris Fellow or S...

  • Adding a Member Designation

    Club members may receive special member designations to acknowledge a particular status or function within the club. For example, your donation level may entitle you to the designation Sustaining Memb...