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Communication

  • Where Can I Email in ClubRunner?

    ClubRunner has a built-in email feature that allows you to email fellow members and non members. Their email addresses are stored in ClubRunner so you do not have to know them. You can access the Emai...

  • Why Can't I Receive Email from ClubRunner?

    There are a number of possible reasons you may be unable to receive mail from ClubRunner.  This article will walk you through the steps needed to address some of the most common reasons for email deli...

  • How do I send email?

    ClubRunner has a built-in email feature that allows you to email fellow members and non members. Their email addresses are stored in ClubRunner so you do not have to know them. You can access the Emai...

  • Why Does Email From ClubRunner Display The Wrong Sender's Name?

    Some emails in ClubRunner are sent out with the exact same email address - mailservice@clubrunner.ca.  Occasionally you may receive emails from ClubRunner with the wrong sender's name.   As you can se...

  • How do I stop communications/emails from my Club?

    If a member wants to stop some or all communications from the Club please follow the steps below.   1. To start, you must go to your club homepage and login. Then, click on Member Area on the top righ...

  • VIDEO: How Do I Send an Email?

    This video covers the process of composing and sending an email in ClubRunner. Duration: 7 minutes Video Topics 0:30 - Accessing the Email Services 1:10 - Composing a new Email  ...

  • VIDEO: How Do I Create an Email Template?

    This video covers the basics of creating an email template.  Duration: 5 minutes   Video Topics 0:30 - Creating an Email Template 4:30 - Using an Email Template...

  • How do I create a custom signature?

    A custom signature is a personalized signature at the end of an email. You may wish to create a standard custom signature for club emails with your title, or one that contains commonly needed informat...

  • Create and Edit Email Templates

    When you're writing standardized club emails, you may find it useful to create an Email Template. An email template is a standard email format that can be saved in ClubRunner, and used whenever its ne...

  • What is a bounce back report?

    A bounce back report is a delivery status notification email informing the sender of the message about a problem with the delivery of their message. This report will show the sender the date the email...